Please note we cannot be held responsible for any parcel lost during transit to us. We recommend that you send your order back to us by obtaining a вЂproof of postingвЂ™ (free at all Post Offices) or alternatively using a tracked delivery service. Postage costs for returning items to us can only be refunded if the item is faulty or damaged. Items bought in the sale are non-returnable and non-refundable. The item must be unused, be in its original packaging and be suitable for re-sale. If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. If you are unhappy with your order for any reason, please contact us immediately on 01326 375 482 or Please have your order number to hand when you contact us as it will allow us to find your order quickly. On receipt of your order we request that you check the items as soon as possible. You will only receive a tracking number if you have chosen a tracked delivery option for your order.ДЄll orders are thoroughly checked before leaving our premises. However, if the order is under ВЈ20 it will be sent standard second-class post with no tracking. In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on either the DHL, Royal Mail & DPD website. You will also receive an email when your order has been dispatched. You will receive an email to confirm we have received your order and that your payment has been accepted. Whilst we try our best to dispatch every order following the above guidelines, during extremely busy periods, dispatch times may increase by up to one day. The time your order takes to arrive will depend on the delivery option you have choosen. We will send you a notification email when your order has been dispatched.

Any orders placed after that time will be dispatched on the next available working day.

Our aim is to dispatch all orders placed before 12 noon on the same day. Non-Mainland UK and International DeliveryДЇor European and International Deliveries please contact us first for a quote - call on 01326 375482 or email quickly will my order arrive? Delivery Surcharges: Liquids, Paint & GasДelivery Surcharges: Flares (UK Mainland Only)

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